Privacy Policy

Last Updated: 01 May 2025

At TripBooking.AI, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (collectively referred to as the "Platform").

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1. Information We Collect

a. Personal Information

We may collect personal details you voluntarily provide, including but not limited to:

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Passport Number
• NID Number
• Address
• Payment Information
• Travel Preferences

b. Usage Data

We collect data about your interactions with the Platform, including:

• Device information
• IP address
• Browser type
• Pages visited
• Time and date of visit

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Please refer to our Cookie Policy for more details.

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2. How We Use Your Information

We use the information collected to:

• Provide and manage our services
• Facilitate bookings with Travel Partners
• Communicate with you regarding your account or bookings
• Improve and personalize user experience
• Comply with legal obligations
• Provide AI-powered travel suggestions tailored to your preferences

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3. Sharing Your Information

• We may share your personal information with third-party Travel Partners for the purpose of fulfilling travel bookings.
• We may also share data with service providers who support our business operations.
• We do not sell or rent your personal data to third parties.

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4. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

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5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure. While we strive to protect your data, we do not guarantee absolute security. In the event of a data breach, we will notify affected users via email or notice on the Platform within 72 hours, in accordance with applicable laws.

By using our Platform, you agree that TripBooking.AI will not be held responsible or liable for any direct or indirect damages, losses, or claims arising from such breaches.

No compensation or legal claim may be pursued against us due to any unauthorized access to or misuse of your personal data.

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6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent

To exercise any of these rights, please contact us at hello@tripbooking.ai

If you wish to have your data deleted, contact us with the subject line “Data Deletion Request.” We will respond within 30 days.

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7. User Consent

By accessing or using our Platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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8. Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ. We take appropriate safeguards to ensure your data remains protected.

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9. Children's Privacy

Our Platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under this age. If you are under 16, please do not use the Platform or provide any personal information. If we become aware that we have inadvertently collected personal information from a user under the age of 16, we will take steps to delete such information as soon as possible. We do not knowingly collect personal information from children.

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10. Third-Party Links

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.

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11. Automated Decision Making and AI

We use AI technologies to personalize your experience and suggest travel packages. These suggestions are based on your preferences and past interactions. No decisions that significantly affect you are made solely by automated processes.

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12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be reflected on this page with an updated revision date.

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13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Email: hello@tripbooking.ai

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By using TripBooking.AI, you agree to the terms outlined in this Privacy Policy.